Become a Customer
NEW CUSTOMERS

Everything you need to get started.

New to Imperial Packaging? Here's how we work, answers to the questions we hear most, and a direct line to our team when you're ready to talk specifics.

HOW IT WORKS

Here's what happens when you reach out.

Whether you're starting with a quick question or ready to order, the path from first message to first shipment looks like this.

01

Tell us about your product

Share your industry, packaging needs, and timeline — stock or custom, no commitment required.

02

Get matched with an expert

A dedicated account rep reviews your requirements and recommends the right options for your product.

03

Review samples u0026amp; pricing

Request samples and get transparent quotes so you can compare materials, sizes, and finishes.

04

Start shipping

Once approved, we handle sourcing, warehousing, and on-time delivery — start to finish.

FAQ

Frequently Asked Questions

Answers to the questions we hear most from new customers.

We offer a wide range of packaging products in a variety of sizes, shapes, and materials, including jars, jugs, bottles, cartons, and caps and corks. You can browse stock options or order custom solutions.

Industries that prioritize compliance, durability, and product preservation — including liquor, beer, wine, non-alcoholic beverage, food, cannabis u0026amp; CBD, automotive, household, pet care, and personal care. We tailor our assortment to each industry's regulatory, functional, and aesthetic requirements.

Stock packaging is pre-made and ready to ship. Custom packaging is built from the ground up around your specific requirements — it takes longer, but gives you full control.

Start with your product type and industry-specific requirements — for example, liquids need leak-proof seals, chemicals need sturdy packaging. Then factor in brand aesthetic and budget.

Plastic and glass are most common. Glass signals premium quality and suits spirits, wine, beer, and many food products. Plastic is lighter and more flexible, favored across food, beverage, cannabis, automotive, household, pet care, and personal care.

Yes — through embossing, bottle shape, label finishes, screen printing, special closures, and more. We handle everything from concept to production as one partner.

Industry standards, seal requirements, product compatibility, and aesthetic fit. Material and color usually offer the most room for customization.

Packaging determines how well your product is protected from air, moisture, temperature, and contamination. Glass, for example, is non-reactive, airtight, and heat-tolerant — a strong choice for products needing a long shelf life.

Lead times, warehousing, release timelines, and shipping options. Lead times vary between stock and custom orders, and bulk orders require careful warehousing planning. We help manage the entire project from sourcing to delivery.

BECOME A CUSTOMER

New Customer Application

Ready to open an account with Imperial Packaging? Fill out the application below.